Support Options

Self Help

We have a continually growing knowledgebase that you can search through if you prefer to work through problems yourself or are trying to troubleshoot an issue outside of support hours.

Enter Knowledgebase

Technical Support

Computerlink has a long history of providing outstanding system support to our customers.

The Computerlink team strives to excel in the crucial area of customer support. Support is a key reason why our customers recommend Computerlink to others and is a key benefit they enjoy.

If you call due to general technical issues that have nothing to do with our software or in regards to unsupported hardware*, charges may apply.

_{* We do not support hardware that was not purchased from us.}

_{* The hardware support period is 2 years from date of purchase.}

Key Benefits

Superior Support
Ongoing system enhancement

Our comprehensive range of skills and services include:

Software development
System design and consultancy
Network and Communications design
System planning and implementation management
Hardware installation and setup
Centralised Help Desk assistance

Our experienced Help Desk team directly supports Computerlink's products and is backed-up by our own in-house R&D team. Telephone support is available seven days a week.

Support Hours

Our experienced Help Desk team directly supports Computerlink's products and is backed-up by our own in-house R&D team. Telephone support is available seven days a week.

Technical Support:

(07) 2142 1669

Address:

Shop 24
115 Dollis Street
Rocklea, Queensland 4106
Australia

Support Hours

Monday to Friday (except Public Holidays)

7:30am to 5:00pm AEST

Emergency Support Weekends

7:30am to 1:00pm AEST

Emergency Support Public Holidays

7:30am to 1:00pm AEST